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About portal software, intranet development and extranet
solutions.
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iport4business Ltd
Suite2, Airdrie Business Centre
Airdrie ML6 6GX
Scotland
United Kingdom
T: 01236 439447
E: info@iport4business.com
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Why Are Business Portals Important?
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It’s a basic question but valid question:
Why are Portals important?
Here are the most common problems associated with a non-portal environment:
 Lack of correlation of key information held in different systems
Problems in personalising the interface and workflow
Niche developments of ad hoc applications are uncontrolled and often
unavailable to those who need them
High costs for users who either want inquiry only or limited access
High training costs for new and remote users
External access for customers, partners, staff and suppliers is difficult if
not impossible
Productivity gains are limited to what can be achieved within rigid
frameworks dictated by legacy systems
Change management is always dependent on how the legacy systems
work – very often the policy is changed to suit the IT rather than the
other way round.
Centralised administration is difficult because users habitually store files on
local desktops etc.
Innovation is hampered by the restraints of the legacy application software
What iport offers is something simple: a common gateway into the underlying systems that operate within your organisation to deliver information and manage transactions for the majority of users.
The technology of the Internet has opened new possibilities in transforming your business from within. Simple, cheap, browser clients and ASP/.NET/XML technologies have revolutionised how software can be integrated and delivered.
iport has been developed using state-of-the art technologies and is engineered to deliver a measurable business advantage.
There are 1000’s of users on iport business portal sites across the world accessing personalised web pages with exactly the kind of information that they need on display as well as the transaction capability to update and modify the underlying systems where necessary.
Employees have become much more productive because transactions entered once can be used to update multiple underlying databases.
Duplication of effort has reduced dramatically and morale has improved. There have been some very impressive gains on key performance indicators and metrics such as:
Service response on time up from 71% to 98.2%
Direct costs of service provided down by 40%
Customer satisfaction ratings of Excellence now running at 75%
zero costs for users who either wanted inquiry only or limited access
Telephone call costs down by over 35%
30% time savings for Project Managers
Increased accuracy of time recording systems and costing systems
Faster Inventory turn rates
These are just a few examples of the tangible and measurable business advantages of implementing iport business portals.
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Traditional IT Model
Most traditional IT systems build up over time and therefore create what are essentially “islands of information” within the organisation.
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iport Business Portal Model
iport offers layers of capability using components which manage the underlying applications and databases to present the user with one coherent front-end, personalised and tailored to their requirements.
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iport Business Portal Benefits
 Executive Dashboard
 Operations Workflow
 Remote Access
 Procedural Control
 Relationship Management
 Systems Integration
 Rapid Application Development |
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iport CRM Applications
 Sales opportunity management
 Customer service management
 Project management
 Document management
 News & Discussion boards
 Custom applications
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