Corporate Intranet Portals
iport is the perfect platform on which to build a sophisticated corporate intranet solution. Unlike many content management solutions which can only deliver content, iport can be connected directly to your underlying software systems to build a function and feature rich transactional environment. Most businesses suffer from the 80-20 rule of software: 80% of the users use on 20% of the functionality but they pay 100% of the license fee. With iport you can deliver exactly the functionality your users need at a fraction of the cost of traditional "per-seat" licensing models. |
Sales Force Automation Portals
One of the most common iport deployments is in sales force automation and CRM. The relationship based data model at the heart of iport ensures that even the most complex of sales processes can be catered for with ease. The iport CRM application software already has a tried and tested sales opportunity management function which can be used as is or extended to match your own business processes with ease. Global sales management is within your reach with the ability to personalise each region's processes and systems to suit local conditions yet still retain centralised control with powerful performance metrics and reporting. |
Customer Help-Desk Portals
The very first deployment of iport was as an IT help desk solution and it has gone from strength to strength since then. Links to time-recording and costing systems within Microsoft Dynamics GP lend even more power and sophistication to this solution. For the first time help-desk managers can see not only the performance of their team against Service Level Agreements but also track direct costs of support per person, per customer, per call. Sophisticated knowledge base functionality underpins the solution with indexed product libraries. Controlled customer access is inbuilt reducing administration and improving service. |
Supply Chain Management Portals
Bind your customers to you by giving them seamless access to your systems so that they can see where their orders are in your processes. Used correctly, supply chain management portals can give you an enormous competitive advantage: one of our customers gained a staggering 100% market share of a key niche metal processing application using an iport portal to feed critical data to their customer. Organisations demand more and more from their suppliers and the ones who respond with innovative solutions that add value to their customer's business will be the long term winners. With iport Enterprise Portal technology you can bring back the innovation in your business and create a barrier too high for your competitors to cross. |
Sales opportunity management
Customer service management
Project management
Document management
News & Discussion boards
Custom applications
